In this episode:
- Katie and Tara rant and reflect about their most annoying experiences dealing with clients in their businesses and offer advice for each other for how to overcome those experiences
- Drawing the line with your clients (and teaching your employees at a small business how to do so as well)
- How to pull yourself out of the ‘Spin Cycle’ (aka stuck in your own thoughts) when in conflict with your clients (or team)!
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00:00-02:00 Intro
02:00-10:00 Katie's Client Nightmare
10:00-13:30 Katie's Solution
14:00- 20:00 Tara's Client Scenario
20:00-25:00 Stop being Wishy-washy
25:00-28:30 Accountability
28:30- 32:00 Getting Back in the weeds
